Question: How can I report examination malpractices?

Answer: MANEB welcomes information from whistleblowers. You can call us using the toll-free line 363 using TNM line to report examination malpractices.

Question:  What procedures should I follow to get an academic transcript from MANEB?

Answer: Transcripts are issued when an individual requests MANEB to provide information to an employer or an institution on how he/she passed in any of the examinations that we administer. Transcript processing takes at least three (3) hours, all things being equal, and below is the procedure:

v An individual fills MANEB Transcript Application Form which requires name, examination number, school(s) attended, subjects passed, correct grades of the subjects passed and contact details e.g. postal address, email address of the addressee (employer/organization/ institution)

v The transcript is addressed to the employer/organization/institution (as indicated in 1 above) that requires the information

v The transcript carries MANEB seal for authenticity.

v The transcript is wax-sealed and sent to the employer/organization/institution in question.

v Payment of a processing fee of MK25, 000.00 for local use and MK45,000.00 for international use.

Note:  We encourage applicants to send their transcripts themselves as MANEB does not shoulder posting charges. Applicants are further warned against opening the wax-sealed envelope as doing so invalidates the transcript. However, MANEB can send transcript to the addressee through email address that the applicant indicated on the transcript application form

Question:  Can MANEB authenticate or verify certificates?

Answer: Yes, we do for certificates issued by us. The application procedure is like that of an academic transcript. Processing fee is MK35, 000.00 for verification being done for local institutions/ employer and 60 USD or an equivalent of the same in Malawi Kwacha if the verification is to be sent abroad.

Question:  What is a notification of results slips?

Answer: A notification of results slip is a document which MANEB prints in triplicate for every candidate who sits for MSCE national examinations. This document is meant to be used while waiting for the processing of a certificate. MANEB delivers notification of results slips to District Education Offices from where examination centres (schools) collect. This being the case, candidates do not have to come to MANEB to collect their notification of results slips as they collect them from their respective schools for free. However, if a candidate comes to MANEB and requests that we reproduce a notification of results slip for him or her— instead of collecting from their school— we process it at a fee of K25, 000 per triplicate.

Question: My certificate was stolen, can it be replaced?

Answer: In the event that a certificate is lost or damaged, a certifying statement will be issued upon submission of application. The application letter must indicate all contact details, including phone numbers of the applicant, and be submitted together with:

v Police Report;

v Identification letter from the school the applicant got the certificate;

v Reference from a notable or well-known person such as Member of Parliament (MP), Doctor, Reverend, Local Village Chief, Magistrate etcetera, testifying that he/she knows the applicant personally;

v Copy of valid national identity card

v Payment of processing fee of K35, 000.00 to be deposited in MANEB’s National Bank Account No. 1123688 – Zomba Branch. Payment is done after the vetting of the application hence the need for applicant to indicate contact details in the application and send proof of payment to MANEB.

The applicant should, then, hand-deliver all these documents in person to MANEB Offices, Off Malemia Road, Next to Old Parliament Building in Zomba. Applicants based in the   Northern and Central Regions   of the country are encouraged to submit their applications to our Mzuzu and Lilongwe Regional Offices, respectively. The Mzuzu office is in Luwinga location and Lilongwe office is in Area 3 within the premises of MCDE offices.  An application made through a third person will be rejected.

Processing takes at least two weeks, all things being equal, hence applicants who need documentation urgently should process an Academic Transcript.

When processing is done, MANEB will contact the applicant using contact details indicated on the application letter. The applicant should come with a valid National Identity card to collect the certificate.

Question: Is it possible to upgrade my certificate through merging of certificates or otherwise?

Answer: Yes, it is possible for certificates obtained in two sittings within three consecutive years provided that they bear the same names. One has to apply and surrender to MANEB original copies of the certificates to be merged. The surrendered certificates are destroyed by MANEB. The processing fee for certificate merging is K35,000

If one already has a certificate and the subjects rewritten   are less that those required to qualify for a certificate, one can apply for certificate upgrading. In that case, one is also required to surrender to MANEB the previously obtained original certificate for destroying.

Question: I sat for examinations for a number of years and never qualified for a certificate, can you combine my results from several years to make a certificate?

Answer: A candidate is free to re-write any number of subjects as they wish within four consecutive years of the same curriculum. If the grades for subjects re-written within the stated period qualify one to have a certificate they can apply for certificate by accumulation. Processing fee is K35,000.

 For further enquiries regarding the services we offer send an email to our This email address is being protected from spambots. You need JavaScript enabled to view it.